well to say i am not best pleased i am now waiting on my 5th surge after the first one i was bought as a fathers day gift in under a year the strap cracked on the inside then broke in half the 2nd one bubbled then lifted away from the screen and then the last 2 did the same as you can see in the photo they seem to get a little air bubble underneath then it spreads and finally becomes unstuck from the tracker fitbit just need to find a better way of bonding the strap to the tracker
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A warm welcome to the Fitbit Community @adamcc! Hope you’re enjoying the forums. Thank you very much for your feedback, this is the best way to make your voice heard. We're actively reviewing your responses and providing feedback to our product development team. For this cases is always good to contact Customer Support, so they can further assist you. 
Please keep me posted on the resolution on your case. 
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