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Surge time is incorrect

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‎08-15-2016 07:43

‎08-15-2016 07:43

How do I correct the time on my surge? It is 2 hours slow, and I have adjusted the time zone from my dashboard, but it still will not correct. Need help!
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3 REPLIES 3

‎08-15-2016 08:12

‎08-15-2016 08:12

Wonderful troubleshooting @Mdbienvenu

 

Feel free restarting the tracker if not already done.

 

Restart the tracker

 

URL: Click / Tap to open the Fitbit Help Article 'How do I restart the tracker?'

 

 

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‎08-15-2016 08:21

In response to SunsetRunner

‎08-15-2016 08:21

Did that, and it is still 2 hours behind on time. Appreciate the response!

Sent from my iPhone
Best Answer

‎08-15-2016 09:51

In response to Mdbienvenu

‎08-15-2016 09:51

Thanks @Mdbienvenu

 

It's possible to contact the Fitbit Support Team: India | United Kingdom | United States

Optionally check out Returns & Warranty before contacting support.

 

Mention what you've already tried to speed things up.

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