Surge with one Green light issue

[H.Hammad]

Hi, i am facing an issue with my Surge pls confirm whether it's settings issue or my surge is faulty?

out of 2 green flash lights one is not working sine morning, I've restarted my device ttwice but no still only one light is blinking..

So what to do now??

Moderator edit: Clarified subject

[WendyB · Accepted solution]

Welcome to the forums!

I would contact support. Let them know you have restarted it.

Contact Support
http://help.fitbit.com/?cu=1

Check out the discussions boards! A lot going on and I'm sure you have some contributions as well!
Hope to see you around!

[YojanaFitbit]

Hey there, @H.Hammad! Welcome to the Family! 

I noticed that @WendyB has offered a few suggestions to help resolve your issue. If so, I invite you to mark this post as the solution. Marking posts as solutions is a great way of thanking another community member, while also highlighting their solution; so that it may be discovered more easily by other community member's facing the same questions or issues as you. You can read more about Accepted Solutions.

If you're still having issues, I’ll be more than glad to lend you a hand with that! Please keep me posted! 

BTW, thanks @WendyB, excellent suggestions!

[H.Hammad]

Hi, 

I've found this community very helpful, I just called on Fitbit help line number which was mentioned in community page.

The operator was very cooperative, he tried to fix my issue over the phone but could not succeed, he than asked me that they will issue me a replacement surge which I've received day before yesterday at my Friend home in USA, Nex month he will be visiting Pakistan & will handover me the replacement watch.

Thx for the community, will update on community once I will rec my tracker positively.

stay blessed

 Moderator edit: Word Choice

[YojanaFitbit]

Hi @H.Hammad! Thanks for getting back to us with your fabulous feedback. That's the all purpose and the center of the heart of the Forums.  So, glad to hear that you'll be back on track really soon! I'v marked the the response from @WendyB as the solution for your issue. 

In case that you need anything else do not hesitate in coming back! Take a moment to visit our Discussions board where you will find other members sharing their experiences and tips. This is a really good way to stay motivated towards your goals. In case that you haven't do so, check it out! You might be interested in these topics: Saturday Humor or Home gym vs going to gym?

Once again, thanks for posting and I hope to see you chatting around. Keep enjoying the Forums!