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Surge wont charge

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‎05-31-2016 05:13

‎05-31-2016 05:13

Hello
I've received my new Surge,but I won't charge,and the screen shows "Configuration" it can't sync,I've tried to restart it,but it just vibrate and comes up whit the "configuration" again...
How can I see if it charges? And what else do I do??
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‎05-31-2016 07:20 - edited ‎05-31-2016 07:20

‎05-31-2016 07:20 - edited ‎05-31-2016 07:20

Sounds defective. It you bought it else where I would take it back and exchange it

 

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Wendy | CA | Moto G6 Android

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