01-11-2016 11:06
01-11-2016 11:06
01-11-2016 11:24
01-11-2016 11:24
Hey @BarbG1120 thanks for stopping by! Sounds pretty bad that your Surge is getting damage, but don't worry, in this case I suggest you to get in touch with Fitbit Support, they will check out your account and determine the best option to get you back on track.
Let me know how it goes! I'll be around.