Thank you for the thorough feedback for the Fitbit environment, customer service and devices @halfawake70. Welcome to the Forums.
This has not gone unnoticed and be sure that I will pass this along. Fitbit has been designed to provide motivation and help you to reach your daily goals to success. Please know that we provide feedback to our team based on community posts and we are always working on improving our devices and overall environment based on what you share here.
I noticed that you have a case open for these inquiries. Please check your email inbox to keep the communication with our support team, they will let you know about your warranty options.
Thanks for your understanding.
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