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Synched data to app not same on Surge

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I wonder if anybody can help.

 

After exercise, my Surge is telling me on the summary screen that I have run for 6km, however when I sync to the App (IPhone 5), the distance is reduced to 0.98 km and the time of exercise is also reduced, but when I look at the map to see my route, the full 6k is there, along with my km time splits.

 

Never had an issue until yesterday when it did the same.

 

I have tried logging out and back in and for a short while my full route is presented in the app and then somehow, it is reduced back to 0.98km. Any ideas?

 

Thanks

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Spoiler
 

So - looking through various posts, I checked my log on the Fitbit.com website and everything is correctly logged, so it would just be the App which seems to want to abbreviate exercise times, etc.

 

Any ideas on how to get the App to behave? 

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