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Text notification stuck

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‎01-05-2016 14:23

‎01-05-2016 14:23

Hi,

Using Fitbit Surge and a Nexus 5. I received a text earlier and now the message notification seems to be permanently on my Fitbit screen, no matter how many times I read it.

Any ideas how to clear it off?

Thanks,

Gary
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‎01-06-2016 11:04

‎01-06-2016 11:04

Welcome to the Fitbit family @garyjackson1313! It's great to have you here! 

Allow me to help, the Fitbit Surge stores up to 24 messages and those messages are replaced by the new ones. When you say that the text notifications seems to be permanently on the screen, do you mean that the message got stuck and you can't see anything else? If so please try restarting your tracker, this should solve the issue. 

 

Hope it helps, let me know how it goes :). 

Magin | Community Moderator, Fitbit

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