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Text notifications going to my old Surge.

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‎02-28-2017 08:24 - last edited on ‎03-11-2017 07:57 by Moderator Alum

‎02-28-2017 08:24 - last edited on ‎03-11-2017 07:57 by Moderator Alum

I had a Surge and now have a Blaze.  I removed the Surge from my app.  I gave the Surge to someone else.  But now when I am in her vicinity my text notifications go off on her Surge that I gave her.  Besides turning off her notifications how can we resolve this?

 

Moderator edit: Clarified subject.

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1 BEST ANSWER

Accepted Solutions

‎02-28-2017 08:54

‎02-28-2017 08:54

Hi, @Bking55, go to your phone's Bluetooth settings (not the Fitbit app) and tell your phone to forget the Surge / delete the Surge.

 

That will solve it!

Sense, Charge 5, Inspire 2; iOS and Android

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Best Answer
3 REPLIES 3

‎02-28-2017 08:54

‎02-28-2017 08:54

Hi, @Bking55, go to your phone's Bluetooth settings (not the Fitbit app) and tell your phone to forget the Surge / delete the Surge.

 

That will solve it!

Sense, Charge 5, Inspire 2; iOS and Android

Best Answer

‎02-28-2017 08:59

In response to Julia_G

‎02-28-2017 08:59

Thanks!!

Best Answer

‎03-11-2017 07:54 - edited ‎03-11-2017 07:54

In response to Bking55

‎03-11-2017 07:54 - edited ‎03-11-2017 07:54

Hi there @Bking55! Thanks for popping by the forums! And thanks a million @Julia_G for your timely response! Heart

 

@Bking55 Did you get your issue completely resolved?  Feel free to post back in case that you need anything else or if you just want to exchange thoughts about your experience you can go to our Discussions board, in case that you haven't.

 

There is a really good chance for you to like it. Check it out! You might be interested in these topics: Looking for Fitbit Friends? Find some here! or Saturday Humor.

 

Have a good one! Smiley Very Happy

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