Time is behind by 9 minutes

[ThullyK]

I just noticed now that my clock is incorrect...it's 9 minutes behind the correct time. I don't see where I can fix it.

[WendyB · Accepted solution]

Please check your Phone and computer to make sure the time is correct there.

If so then try this

On the computer: Go to the Dashboard and click on the gear and choose settings from the drop down. Scroll down to time zone Change it to s different one. Sync it. Go back in and change it to the correct one and sync again

Phone: Click on account upper top right looks like an envelope. Scroll down to advanced settings and do the same as above

[ThullyK]

Thank you so much for your help 😄😄😄. All is sorted

[maggipaggi]

Mine is not in the wrong time zone, it's 11 minutes slow.  It was only 5 minutes slow until I restarted it...

[Nchandle]

MIne is off by 1 hr. and 58 min.  I had let it run down and when I charged it I realized the time was off. .  I think it must have stopped when the battery "died" and I recharged it! 

[LeneBean]

The ‘best answer’ and other responses didn’t work for me. Through trial and error, the following worked for me (iPhone iOS 16.5): on your iPhone Settings > General > Date & Time, make sure ‘Set Automatically’ is ON. Then re-sync your FitBit via its app.