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Time zone issue

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‎02-21-2016 19:17

‎02-21-2016 19:17

I've done everything according to instructions and help forum
Talked to person on help desk, she was worthless, this watch is useless if it won't change time zones. Fitbit has issues but won't admit it! What can I do?
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5 REPLIES 5

‎02-21-2016 19:40

‎02-21-2016 19:40

Syncing the Fitbit with the app should do the trick, or reset the tracker.
- Michael S
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‎02-21-2016 20:05

In response to Michaels19

‎02-21-2016 20:05

I did that rebooted. Surge, synced over 10 times
Went to settings and settings says the watch is in pacific time but it is NOT still shows central time.
Worthless fixes so far

Steve
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‎02-21-2016 20:19

In response to Priorityman

‎02-21-2016 20:19

Does other time zones work? Like Eastern? Try putting in eastern time and see if it will change it, then try pacific
- Michael S
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‎02-21-2016 22:10

In response to Michaels19

‎02-21-2016 22:10

Tried did not work. This thing is a bust. Very poor software. From reading the web it's full of issues.

Steve
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‎04-26-2016 10:46

In response to Priorityman

‎04-26-2016 10:46

Welcome to the Community @Priorityman! I'm sorry to know about this and I appreciate the time you're investing on this. I'd like to know if you already tried to force quit your Fitbit app. First I recommend restarting the tracker as @Michaels19 mentioned.  I'd also like to ask  you to set up your tracker as a new device, to do so: 

 

  1. From the Fitbit app dashboard, tap the Account tab.
  2. Tap Set Up a Device.
  3. Choose your tracker and follow the onscreen instructions to continue

 

Let me know how this goes! 

Fitbit Community ModeratorVivian | Community Moderator, Fitbit

Did this help you? Help others by marking it as a solution! 🙂
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