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Touch screen not working

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‎06-07-2017 12:45

‎06-07-2017 12:45

I have a fitbit surge and the the touch/swipe screen is not working and I can't track anything. How do i fix this please?

Thank you x

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‎06-07-2017 14:04

‎06-07-2017 14:04

Welcome to the forums!

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If that doesn't help
Contact Support
http://help.fitbit.com/?cu=1

 

Look around the forums and join in on some of the discussions! Lot's going on!
Hope to see you around!

Community Council Member

Wendy | CA | Moto G6 Android

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