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Unable to restart Surge

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‎03-04-2017 04:10

‎03-04-2017 04:10

Hi I have tried to reset or restart the Surge, by keeping left and bottom right button in, screen goes out. I then switched it on, but I only get an arrow (with the dots) to the right , being the pattern when it normally switch on. Had it on charge for 3 hours. It worked this morning when I did a Parkrun, but when I tried to switch it off on the way home same arrow appeared. Bought it in January

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‎03-04-2017 04:14

‎03-04-2017 04:14

If restart is not working than I would Contact Support
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎03-04-2017 04:31

In response to WendyB

‎03-04-2017 04:31

Thanks, appreciated

 

Done..... Lets see if I get help.

 

 

 

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