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Vibrating issue

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‎05-22-2016 20:57

‎05-22-2016 20:57

Fit won't vibrate when an alarm goes off or a notification. Call or text. How do I make it vibrate
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‎05-23-2016 04:10

‎05-23-2016 04:10

A warm welcome to the Community @Jtrollop64. If your Surge is not vibrating, I recommend following the instructions that @MeylinP is providing to Restart it. After the restart process, set a silent alarm by doing the following from your iOS Fitbit app:

 

1. Go to your Fitbit account
2. Tap Account
3. Tap the tracker's icon
4. Tap Silent Alarm
5. Set your Alarm
6. Sync

 

If the tracker doesn't vibrate, feel free to contact our Support Team. For a faster response you can contact them via phone or chat.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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