Volume Control for Surge??

[NYRN]

I can not seem to get the volume control on my Surge to work... I can't even find the controls.

[SunsetRunner]

What volume control? Not on the Surge... no speakers.

[MatthewFitbit · Accepted solution]

@NYRN While you can use your Surge to pause or skip music tracks playing on your mobile device, there are no volume controls on the tracker. The recently-released Blaze, by contrast, does have volume controls.

You can find more info on music functions in this article.

[NYRN]

i really hope this comes in an update... i was under the impression that this model allowed full functionality.  bummer.

[NYRN]

i meant via buetooth to a paired device.

[VivisFitbit]

Totally a good idea @NYRN! I think this would be a great feature on the Surge tracker. Please feel free to submit your vote on our Feature Request board. I found a similar idea to yours. I hope this helps. Thanks for your help @SunsetRunner and @MatthewFitbit! 

[bnava30]

Why do you advertise that you can control volume with surge then if you can't?

[MatthewFitbit]

@bnava30 Can you point me to where you saw this feature advertised?

[SEREDash]

I can tell you where I found it. It was in the device compatibility part of your website. I was looking at the features of the Surge and under Notifications + Music there was a link for "View compatible devices." When I clicked on the link to check compatibility for iPhone 5S there was a list of the features. Under the feature titled "Music Control" it states "Adjust your volume and play, pause or switch songs from your smartphone with a simple tap." This is one of the primary reasons I chose this tracker so it is frustrating that when I get it home and ready to use I can't control the volume now.

[MatthewFitbit]

@SEREDash Thank you for that info, and I apologize for any misinformation provided there. I'll contact the appropriate team to get this page updated.

[Grigs76]

I to was under the impression you could adjust volume from surge.
Not happy at all

[marc49]

I have the surge since yesterday, the volume control is still misinformed on the web, I am very disappointed. Marc 

[Onthefence]

Jfd

This really isn't a solution.to me Its a soft push towards purchasing another tracker that offers that feature.

Is there an eta on getting an update.

[9aryfreeman]

It is a REAL shame that the functionality of the two buttons on the side of the Surge can't operate a volume control like the Blaze. Will this ever be incorporated into an update for the Surge?