02-23-2016 11:19
02-23-2016 11:19
I can not seem to get the volume control on my Surge to work... I can't even find the controls.
Answered! Go to the Best Answer.
02-23-2016 11:52
02-23-2016 11:52
@NYRN While you can use your Surge to pause or skip music tracks playing on your mobile device, there are no volume controls on the tracker. The recently-released Blaze, by contrast, does have volume controls.
You can find more info on music functions in this article.
02-23-2016 11:35
02-23-2016 11:35
What volume control? Not on the Surge... no speakers.
02-23-2016 11:52
02-23-2016 11:52
@NYRN While you can use your Surge to pause or skip music tracks playing on your mobile device, there are no volume controls on the tracker. The recently-released Blaze, by contrast, does have volume controls.
You can find more info on music functions in this article.
02-24-2016 11:05
02-24-2016 11:05
i really hope this comes in an update... i was under the impression that this model allowed full functionality. bummer.
02-24-2016 11:06
02-24-2016 11:06
i meant via buetooth to a paired device.
04-11-2016 15:42
04-11-2016 15:42
Totally a good idea @NYRN! I think this would be a great feature on the Surge tracker. Please feel free to submit your vote on our Feature Request board. I found a similar idea to yours. I hope this helps. Thanks for your help @SunsetRunner and @MatthewFitbit!
04-15-2016 00:09
04-15-2016 00:09
04-17-2016 09:19
04-17-2016 09:19
@bnava30 Can you point me to where you saw this feature advertised?
06-18-2016 18:47
06-18-2016 18:47
I can tell you where I found it. It was in the device compatibility part of your website. I was looking at the features of the Surge and under Notifications + Music there was a link for "View compatible devices." When I clicked on the link to check compatibility for iPhone 5S there was a list of the features. Under the feature titled "Music Control" it states "Adjust your volume and play, pause or switch songs from your smartphone with a simple tap." This is one of the primary reasons I chose this tracker so it is frustrating that when I get it home and ready to use I can't control the volume now.
06-19-2016 11:13
06-19-2016 11:13
@SEREDash Thank you for that info, and I apologize for any misinformation provided there. I'll contact the appropriate team to get this page updated.
06-21-2016 02:30
06-21-2016 02:30
07-13-2016 05:56
07-13-2016 05:56
I have the surge since yesterday, the volume control is still misinformed on the web, I am very disappointed. Marc
12-21-2016 16:05
12-21-2016 16:05
Jfd
This really isn't a solution.to me Its a soft push towards purchasing another tracker that offers that feature.
Is there an eta on getting an update.
04-22-2017 04:04 - edited 04-22-2017 04:05
04-22-2017 04:04 - edited 04-22-2017 04:05
It is a REAL shame that the functionality of the two buttons on the side of the Surge can't operate a volume control like the Blaze. Will this ever be incorporated into an update for the Surge?