08-16-2016 07:48
08-16-2016 07:48
So it's been 8 months since I got my Surge for Christmas. There have been issues posted over and over again and features requested but nothing has changed. Except for a new dashboard that I dont like.
The issues and requests I'm refering to are;
*Why does it jump back to the clock? Why cant we lock it on any screen we want?
*Why can't we remove recorded exercise that clearly wasn't done? For instance I took a ride on my motorcycle and when I was done it said I climbed about 150 steps when I didn't climb any. Why can't I remove them?
I get somewhere around 700 steps driving to and from work, why can't I remove them?
* The vibration alarm is way to strong. Why can't it start softly and gradually gain intensity until it's turned off?
I'm seriously thinging about going to another brand to get the functions I want.
Best Answer08-16-2016 07:58
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
08-16-2016 07:58
For whatever it's worth, you can effectively delete the steps and flights of stairs you get from driving and riding your motorcycle by entering a driving activity.
Frank | Washington, USA
Fitbit One, Ionic, Charge 2, Alta HR, Blaze, Surge, Flex, Flex 2, Zip, Ultra, Flyer, Aria, Aria 2 - Windows 10, Windows Phone
Take a look at the Fitbit help site for further assistance and information.
Best Answer08-16-2016 10:37
08-16-2016 10:37
I tried Drivebit but it gave me exercise credit for driving!! Plus I dont always remember to use it so I gave up.
The ability to delete wrongfully recorded exercise should be done in the APP.
Best Answer
09-14-2016
06:19
- last edited on
08-13-2025
18:31
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
09-14-2016
06:19
- last edited on
08-13-2025
18:31
by
MarreFitbit
It's great to see you around @Dannymc and @PureEvil thanks for stopping by and the recommendation. I took the liberty, searched and found the following request which I think you should visit, vote for them and leave your comment.
Catch you later. ![]()
Best Answer09-14-2016 15:53
09-14-2016 15:53
@Dannymc wrote:I tried Drivebit but it gave me exercise credit for driving!!
Seems fair. I certainly burn more energy concentrating on driving than I do sitting in a chair at home.
Mike | London, UK
Blaze, Surge, Charge 2, Charge, Flex 2 - iPad Air 2, Nokia Lumia 925 (Deceased), iPhone 6
Take a look at the Fitbit help site for further assistance and information.
Best Answer