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Why does it seem like Fitbit doesnt care about our feature requests?

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So it's been 8 months since I got my Surge for Christmas. There have been issues posted over and over again and features requested but  nothing has changed. Except for a new dashboard that I dont like.

The issues and requests I'm refering to are;

*Why does it jump back to the clock? Why cant we lock it on any screen we want?

*Why can't we remove recorded exercise that clearly wasn't done? For instance I took a ride on my motorcycle and when I was done it said I climbed about 150 steps when I didn't climb any. Why can't I remove them?

I get somewhere around 700 steps driving to and from work, why can't I remove them?

* The vibration alarm is way to strong. Why can't it start softly and gradually gain intensity until it's turned off?

 

I'm seriously thinging about going to another brand to get the functions I want.

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4 REPLIES 4

@Dannymc,

 

For whatever it's worth, you can effectively delete the steps and flights of stairs you get from driving and riding your motorcycle by entering a driving activity.

Frank | Washington, USA

Fitbit One, Ionic, Charge 2, Alta HR, Blaze, Surge, Flex, Flex 2, Zip, Ultra, Flyer, Aria, Aria 2 - Windows 10, Windows Phone

Take a look at the Fitbit help site for further assistance and information.

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I tried Drivebit but it gave me exercise credit for driving!!  Plus I dont always remember to use it so I gave up.

The ability to delete wrongfully recorded exercise should be done in the APP.

 

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It's great to see you around @Dannymc and @PureEvil thanks for stopping by and the recommendation. I took the liberty, searched and found the following request which I think you should visit, vote for them and leave your comment.

 

 

Catch you later. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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@Dannymc wrote:

I tried Drivebit but it gave me exercise credit for driving!!

 


Seems fair. I certainly burn more energy concentrating on driving than I do sitting in a chair at home.

Mike | London, UK

Blaze, Surge, Charge 2, Charge, Flex 2 - iPad Air 2, Nokia Lumia 925 (Deceased), iPhone 6

Take a look at the Fitbit help site for further assistance and information.

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