help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Why is it counting steps during GPS bike?

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-13-2016 09:43

‎01-13-2016 09:43

Hi everyone. Today I used my Fitbit for a GPS bike ride for the first time. It works fine now but it is still adding steps to the amount of steps I've done, even though I am doing a GPS bike ride. So my steps are completely out now, is there a way to stop this? Surely it should not log steps when I'm doing a GPS bike ride?

Many thanks
Best Answer
1 REPLY 1

‎01-13-2016 10:00

‎01-13-2016 10:00

Fitbit trackers always count steps in whatever mode they happen to be in. There has been discussion around Bike activities for as long as I've been involved here and the debate is pretty polarised. Even when manually adding a bike activity for those trackers without a GPS capability, 50% of people want to see their 'steps' counted and 50% don't.

 

At the moment Fitbit counts but I guess that it's not impossible that this may change one day.

Mike | London, UK

Blaze, Surge, Charge 2, Charge, Flex 2 - iPad Air 2, Nokia Lumia 925 (Deceased), iPhone 6

Take a look at the Fitbit help site for further assistance and information.

Best Answer
0 Votes