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Why is my surge tracking steps while driving

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‎06-12-2016 08:48

‎06-12-2016 08:48

I have a fit bit surge I just bought it and I don't know what is wrong with this thing but it is tracking me driving and calculating it as steps I don't understand this is telling me I have 5195 steps and 2.1 Miles walked and I'm pretty sure I haven't done that also has me climbing 33 flights of stairs and I sure I haven't done that either this is very in accurate
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‎06-12-2016 09:38 - edited ‎06-12-2016 09:38

‎06-12-2016 09:38 - edited ‎06-12-2016 09:38

It will if the rode is bumpy. A lot of people use an App called DriveBit on there phone and it will get rid of them

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎06-13-2016 09:38

In response to WendyB

‎06-13-2016 09:38

It's nice to see you around @gcaponejr Woman Very Happy! As my friend @WendyB said, I'd like to share with you what I do in order to get rid of those annoying driving 'steps'. I have downloaded the 'DriveBit' app to my phone and I've got to tell you it has worked wonders since it does all the hard work of having to manually negate those steps.

 

The best part is that it's free and the only thing you should do before starting to drive is linking it to your Fitbit accounts. You just open the app and tap Start and drive. When finished tap Stop/Cancel and it will automatically create a Driving Log negating steps and flights of stairs. 

 

 

Hope that helps to you!

Maria | Community Moderator, Fitbit


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‎08-02-2016 08:47

‎08-02-2016 08:47

It is ludicrous to advise downloading a separate app to fix a Fitbit software issue....
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