buttons not working

[happyhippo2]

Seeing as chat never works, I am hoping someone here can help. Just got a new surge due to the old one malfunctioning after less than a year. Completed all programing and linking and on my first run, I discovered that the select button doesn't' work. I can't change settings, restart my surge or select free run. Has anyone else had this issue? It connects fine and reads my steps but no options.

[WendyB]

Try a restart. Do it at least 3 times.

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

Also clean the buttons
Please see this thread from @AlejandraFitbit
https://community.fitbit.com/t5/Blaze/Buttons-do-not-work-on-blaze/m-p/2229538/highlight/true#M76078

[happyhippo2]

Thanks, I had read thru some topics prior to posting.

Have already attempted both of these. The surge is less than 2 days old and I used a toothpick and canned air. 

The restart doesn't work as the select button isn't registering and that button is required for restart.