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challenge all steps not syncing

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‎01-10-2016 07:21

‎01-10-2016 07:21

for the weekend warrior challenge I have 24000 steps but its only thinking 15000
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‎01-10-2016 08:06

‎01-10-2016 08:06

Were any of those 24000 steps a result of manually logging an activity or a 3rd party app? Only steps directly tracked by your fitbit count towards badges and challenges.

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‎03-29-2016 15:55

In response to SteveH

‎03-29-2016 15:55

Hello there @chaddadbrown! Are you still having issues with your challenges? If your count is still inaccurate, and you're not manually logging activities, I recommend making sure you're on the same timezone of the person that created the challenge. 

 

Good luck! 

Fitbit Community ModeratorVivian | Community Moderator, Fitbit

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