different languages on dashboard and tracker

[icare9797]

Hi, my dashboard speaks English but my tracker German,  I would like to have the latter it in English too. Dashboard is set to UK. The country in my personal settings is set to UK. But still the language on my tracker is German (btw the "fitbit connect" window also is in German - not able to change it). Whats wrong?

[SunsetRunner · Accepted solution]

Hi @icare9797

Feel free to reinstall the Fitbit Connect Software & to restart the tracker*, by installing it removes the current installed version. At installation, the option is given to choose the country.

* Restart the tracker

URL: Click to go to the Fitbit Help Article 'How do I restart the tracker?'

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[icare9797]

Many thanks!

[SunsetRunner]

Your welcome @icare9797

Wishing a wonderful weekend

[icare9797]

Thanks, I wish you the same !

[Krishaesen]

I can restart my tracker but I don't see any option to change language. Can someone help me?

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@icare9797 wrote:

Hi, my dashboard speaks English but my tracker German,  I would like to have the latter it in English too. Dashboard is set to UK. The country in my personal settings is set to UK. But still the language on my tracker is German (btw the "fitbit connect" window also is in German - not able to change it). Whats wrong?

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[MarreFitbit · Accepted solution]

Hey you @Krishaesen, welcome to the Fitbit Community!  

Changing the language on your mobile device will change the language in the Fitbit app.

Log into your fitbit.com dashboard. In the lower right corner of the footer you can choose your country. Your fitbit.com dashboard will automatically update to the primary language for the country selected.

Your tracker must use the same language as the language you use for your Fitbit account.

To change the language on your tracker:

• In the Fitbit app, find Advanced Settings and turn off Automatic for locale detection.
• Choose your country and then sync your tracker.
• Follow the instructions to update your tracker to use the language you selected.

Let me know if this worked! 

[icare9797]

Thanks a lot !

[icare9797]

Many thanks !

[MarreFitbit]

My pleasure @icare9797! 

Hope to see you participating in the Community more often since I think it would be awesome for you to explore our Community, so you can go ahead and log to any of the topics that might be of your interest in our Discussion boards. Feel free to comment and contribute with your knowledge and experience.

See you around!