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"Gunk" inside sensor screen

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‎07-20-2017 15:06

‎07-20-2017 15:06

Hi:

I have a 2 year old Surge which I use all the time.  It works quite well.  I have never gotten it wet, and I do clean the sensor screen as suggested by Fitbit.  Lately I have noted. "Brown" sludgy substance under the sensor screen. Has anyone else seen this?  The watch is working fine currently so I am wondering if this is something to be concerned about. Thank you for your help.

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2 REPLIES 2

‎07-20-2017 21:01

‎07-20-2017 21:01

Clean it

 

Community Council Member

Wendy | CA | Moto G6 Android

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Best Answer

‎07-23-2017 13:40

In response to WendyB

‎07-23-2017 13:40

There are several sensors in your tracker, the one mostlikely to get clogged is the altimeter, on the back of the tracker you will see a small hole.

As for a sensor with a screen, are you refferring to the face of tye Surge?

 

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