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surge cannot synchronize

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‎04-17-2016 06:33

‎04-17-2016 06:33

It is hard believe my surge cannot syn with my android, however, before update, the device still syn it in sometimes but now it cannot, so disappointed
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‎04-18-2016 04:19

‎04-18-2016 04:19

Welcome to the Community @surge_syn. If your Surge is not syncing with your Android Fitbit app, I recommend following our Syncing Troubleshoot. I also suggest checking our list of Compatible Mobile Devices to verify that your phone is one of them.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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