Sleep Break Every Night at Same Time

[CindyFromIndy]

Almost every night, my sleep breaks exactly between 3:59 and 4:00 AM.  It is so precise and consistent, that it seems it needs to be some type of interference with my Surge, rather than a disruption in my sleep.

Any thoughts?

[SunsetRunner]

Welcome to the Forums @CindyFromIndy! This is very weird. I'd try switching wrists, if you wear it in the right change it to the left, don't forget to change the settings here and sync. Restarting your Surge may also help with this matter.

Give it a try and let me know how it goes.

[CindyFromIndy]

Just wanted to check back in.

I first tried the restart, then I tried switching arms and changing the setting.  Unfortunatey neither option made any impact.  I'm consistently getting this break every night.  The only variation is that sometimes it breaks from 4 AM to 4:01 AM instead of 3:59 AM to 4:00 AM.

This is bothering me so much, I have a camera on order to record me while I'm sleeping.

[SunsetRunner]

Hi there @CindyFromIndy! I understand your frustration. I don't also understand why exactly breaking at the same time every night. It sounds like it's defective. Nevertheless, please be sure to reach out to our Support Team. I know that they're always happy to listen to your experience and provide different options for you, if needed! Let them know what you've done so far so they won't send you the same troubleshoot.

Keep me posted.