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surge connecting

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‎01-22-2019 02:10

‎01-22-2019 02:10

Hello guys i have a fitbit surge and it used to work fine when I connect it via Bluetooth to my phone while the phone is connected to the earphones, but now it keeps on showing me "connecting" but then it doesn't connect. 

Any help? 

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‎01-22-2019 14:16

‎01-22-2019 14:16

Welcome to the forums!

 

Try a restart. Do it at least 3 times.

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

Looking forward to seeing you around the forums!

Community Council Member

Wendy | CA | Moto G6 Android

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