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After iPhone update Fitbit Not Syncing with MyFitnessPal

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My iphone just updated yesterday the fitbit app. Ever since that happened it is now not sync'ing with the app Myfitnesspal.   I have restarted the tracker, disconnected the tracker from myfitnesspal and myfitnesspal was revoked access and then I re-added each and it is still not sync'ing.  

 

Someone please help!

 

Thanks

 

Moderator edit: updated subject for clarity

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I'll be happy to help you with this @lea_ut! First, I want to thank you for working on this and also for your patience.  

 

Please try to unlink your Fitbit and MFP accounts again, but this time while they are disconnected restart your phone and your Fitbit app as well. Then re- link them again. Your apps should be syncing properly from now on. 

 

Good luck! 

Fitbit Community ModeratorVivian | Community Moderator, Fitbit

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I tried that and still not working 😞
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Thank you for your update @lea_ut! I recommend contacting Support, I'm pretty sure they'll be happy to give a hand on this. 

 

Keep me posted on any news you may get on this. 

Fitbit Community ModeratorVivian | Community Moderator, Fitbit

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I'm having similiar frustration/issues involving the syncing between MyFitnesspal and Fitbit.  These issues for me started this past Thursday.  I've tried re-linking, revoking and linking, etc.. to no avail.  

 

I have emailed support - and they have escalated the issue.  Hopeing for a quick resolution.

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I have been having serious delays with the sync between the two apps for days; for instance, it has been taking 4-6 hours for food logged in MFP to show up in the Fitbit app.  In looking at the help communities on Fitbit and MFP, it appears many people are having this issue.  I hope they will be fixing this soon!

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