Apple watch integration with fitbit

[jecksanchez]

Hello I purchased an apple watch and would like to continue to join the challenges with my friends. So I synced via mobiletracker but the steps fitbit shows are only steps from the phone and not apple watch.

Anyone else having this problem or knows how to resolve this?

I want to have my apple watch steps in my fitbit

Thank you

[Julia_G]

Hi, @jecksanchez, that will not be possible.  You will need to wear a Fitbit as well as your Apple watch, or continue to use your phone as you are now doing.  Manually logged steps, or steps synced from a 3rd party app, will not count towards Challenges.

[kiyote22]

@Julia_G this is so unfortunate.  I know I am not the first to say this but shame on fitbit.  I have been a loyal user for almost two years now, I have bought not only two different fitbit trackers for myself, but also three additional as presents for friends.  

Based on fitibit's unwillingness to accept that there are other trackers out there and to allow for their longtime users to still interface with the app completely I will never purchase another fitbit tracker for myself or anyone else.  

Additionally, I will ensure to steer all other potential buyers to another product that actually values their customers and supports our overall needs vs fitbit's own need for continued revenue. 

[Julia_G]

@kiyote22, I don't understand why you think Fitbit should allow its free app to be used by a competitor's product.   You can continue to use it freely.  They have not taken that away.  You just cannot use it with a competitor's product.  Where is the shame in thar?

But why would they want to allow their excellent system and software, and spend their resources, to send customers to someone else?  That just doesn't make sense!