Atkins App

[purple0478]

Atkins will sync to the Flex, but not Flex2. Is this for Atkins to update? It kind of stinks that it doesn't sync with the newer model 😞

[MakMak]

Hi, @purple0478! It shouldn't matter which tracker you have, since the apps sync to the data, not the specific tracker. It would be weird if that was the issue. I don't use the Atkins app, so maybe someone else can chime in with an opinion on Atkins.

[purple0478]

Hi there-

It apparently does. I contacted both FitBit and Atkins and per Atkins:

"I can't give a specific date, but I can tell you that within about the
next month we'll be releasing massively updated versions of both our mobile
app and website. When this happens, all Fitbit devices, including yours,
will become compatible. We'll be sending messages out to everyone
registered for the app/website when this update is imminent, so keep an eye
out for that email."


thanks!

[MakMak]

Well, thanks for following up with them! Hopefully your experience can help others with the same issue.

[OuterPhatGirl]

Hi. I have the Zip and it is not syncing. Do I need to purchase another fitbit or is it the app?