09-26-2017 07:54
09-26-2017 07:54
Atkins will sync to the Flex, but not Flex2. Is this for Atkins to update? It kind of stinks that it doesn't sync with the newer model 😞
09-27-2017 07:55
09-27-2017 07:55
Hi, @purple0478! It shouldn't matter which tracker you have, since the apps sync to the data, not the specific tracker. It would be weird if that was the issue. I don't use the Atkins app, so maybe someone else can chime in with an opinion on Atkins.
MakMak | Community Council
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09-27-2017 08:16
09-27-2017 08:16
09-27-2017 08:52
09-27-2017 08:52
Well, thanks for following up with them! Hopefully your experience can help others with the same issue.
MakMak | Community Council
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11-09-2017 09:14
11-09-2017 09:14
Hi. I have the Zip and it is not syncing. Do I need to purchase another fitbit or is it the app?