Bitmoji settings won't connect to snapchat - Versa 2

[debjoy10]

I have logged out of the apps, removed and added my Versa 2, and tried all of the instructions I could find. When I attempt to connect to Snapchat through the Bitmoji watchface settings, it asks "Connect to Fitbit?" and tells me that the Fitbit app will access my Display Name and Bitmoji Avatar. When I touch Continue, the next screen asks "Back to Fitbit?" The only options is another "Continue", which takes me back to the Clockface settings without being connected.  The Snapchat App does show that the two apps are connected, but Fitbit doesn't seen to recognize it.

Any other advice?

Moderator Edit: Clarified subject

[LucioFitbit]

Hi there @debjoy10, it's good to see you back in the Community.

I appreciate you shared your experience and troubleshooting performed. I'd recommend you contact our Support Team or the Snapchat customer service for more information.

Hope this helps.