Blaze activity not showing in Strava

[Lyndsey-G]

I synced my Blaze with Strava on Saturday and was impressed with how it transferred activity, even runs I had recorded with Blaze before the sync were showing which was an unexpected bonus!  Last night I ran, tracking with Blaze and nothing is showing on Strava, I have tried revoking and re-authorising but still nothing?! 

[julia42]

My run from earlier didn't sync with Strava yet either.  I'm thinking it's an issue with Strava's server?   That has happened before to me.

[bbarrera · Accepted solution]

Fitbit servers are sending the data to Strava, so its either:

- an issue with Fitbit servers

- run/ride doesn't include GPS data (Fitbit only allows exporting GPS activities)

- bad data in Fitbit workout file, and Strava rejected it

I have a Garmin bike computer, and Garmin servers send my rides to Strava. Over 500 rides have been sync'd to Strava, and only 1 did not sync. I tried manually uploading to Strava via a web browser, and discovered the ride data was corrupt (near end of ride the timestamps jumped 22 hours ahead of actual time). The Strava upload interface was helpful - it offered a suggestion on how to fix the TCX file - and after fixing the file uploaded.

You might want to try downloading the TCX, see the "Exporting GPS Data" section of this article:

http://help.fitbit.com/articles/en_US/Help_article/1133/

And then try uploading to Strava by following the "Uploading a file from your computer" instructions in this article:

https://support.strava.com/hc/en-us/articles/223297187-How-to-get-your-Activities-to-Strava#byfile

[Lyndsey-G]

Thanks!

The manual upload sounded a fuss but was actually really straight-forward and has worked!  While it's a little annoying that it didn't sync itself, hopefully it's just bad luck and it's useful to know there's a straightforward back-up plan!

Really appreciate the quick and helpful response!

[bbarrera]

@Lyndsey-G glad that worked, and likely a temporary issue with Fitbit servers not sending to Strava.