09-15-2019 08:55
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09-15-2019 08:55
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After reinstalling the new Arlo camera app (as required for ongoing service), my Blaze stopped receiving all notifications from Arlo, which means I no longer get notified when a person enters my property; this is a security issue for me. I contacted both Arlo and Fitbit representatives, with neither able to resolve this matter. Please help!
09-15-2019 13:32
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09-15-2019 13:32
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Welcome to the Fitbit Community, @SBakee.
I appreciate your participation in the Forums and sharing the issue you're having with your Fitbit Blaze not receiving Arlo notifications. I understand that this feature is very important for you. Thank you for your troubleshooting efforts and for taking the time to contact Arlo and Fitbit Customer Support. I'd suggest to keep communication open with our team since they have already all the details of the case and special tools to continue assisting you.
If you would like to double check the steps to set up notifications, please follow the steps from this help article: How do I get notifications from my phone on my Fitbit device? You can find the complete troubleshooting steps here.
I'll be around if you need further assistance.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

09-24-2019 16:32
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09-24-2019 16:32
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SBakee,
Did you ever get this resolved? My Blaze is doing the same thing.
Thanks in advance!

