Calories consumed not syncing from MFP

[Katebeach]

Fitbit is not syncing consumed calories from MyFitnessPal. I’ve already re-connected

Moderator edit: Clarified subject and Labels

[LanuzaFitbit]

Welcome to the Forums @Katebeach.

Thanks for bringing this up and trying to reconnect the apps.

In this case I'd like to ask if you  are referring to the calories syncing in real time or through the day?

You can click here to read more about how the calories sync between the two. This should explain why they didn't sync right away.

Feel free to reach out if you have any further questions.

[hmb0626]

I have uninstalled and reinstalled both my Fitbit app and MFP apps.  I have revoked access to MFP, then reconnected.  MFP is getting my steps throughout the day, but my food logged into my MFP will not sync over to my Fitbit app.  I got it to work for a short time yesterday, after revoking access and reconnecting, but today that isn't working, so I tried the uninstalls and reinstall with no results.  Please advise.  

[Katebeach]

The calories are not syncing in real time or throughout the day. They seem to be syncing overnight.

Sent from my iPhone

[LanuzaFitbit]

Welcome to the Forums @hmb0626. Hello @Katebeach.

I apologize for the delay in my response. Thanks for sharing those details and for trying those steps to get them to work.

In this case what is going on is what @Katebeach mentioned. The information will sync by the end of the day and it will not sync in real time.

I hope this clarifies the situation. Let me know if you have any further questions.