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Can't sync with strava

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‎02-28-2016 05:51

‎02-28-2016 05:51

My surge hasn't synced with strava today. Never had a problem before, it normally syncs straight away. Annoying as just done a 12 mile run!!! What can I do please?
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22 REPLIES 22

‎03-04-2016 15:12

In response to Jajajak

‎03-04-2016 15:12

@Jajajak Ah I see, no worries! There might have just been a delay between when the activity was completed and when the activity synced over. Smiley Happy

Andrew | Community Moderator, Fitbit

What motivates you?
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‎03-10-2016 04:09 - edited ‎03-10-2016 04:27

In response to AndrewFitbit

‎03-10-2016 04:09 - edited ‎03-10-2016 04:27

How long does it typically take to see the activity show up from Strava to FB?

 

Yesterday I tried to sync my accounts and gave it about 6 hours and nothing, So I revoked access and did a manual entry.

 

My Strava entry syncs from Garmin Connect, usually within seconds of upload.  Maybe it doesn't work because the Strava entry comes from Garmin?  

 

P.S. I also had a walk that I recorded on my Blaze and expected to see it on Strava but it didn't show up either so that lead me to believe something was not working correctly and it wasn't just the Garmin sync issue

 

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‎03-10-2016 04:46

In response to kerrycrow

‎03-10-2016 04:46

I did experiment yesterday.

Strava record doesn't appear earlier until I create a manual record 😄

Once I create a manual record, the automatic one appears. Doesn't matter how long i wait.

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