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Charge 2 not syncing to Strava

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my first run with my fitbit charge 2 synced to my strava but yesterday my run didnt sync.. I tried revoke access then allow access again but sill not syncing.. =( can anyone help me with this...

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A warm welcome to the Community @camillist! I've moved your post to this board, because it's more related to the topic. 

 

Currently, only the activities that have GPS data will sync to Strava. If the run that you tracked today didn't have GPS that's why it's not been sent to Strava. Also, exercises recorded in Strava will sync to Fitbit as manually logged ones but won't show GPS data. 

 

In case, your run included GPS you can try this troubleshoot: 

  1. Log in to your fitbit.com dashboard
  2. Click the gear icon on the top right corner
  3. Click "Settings"
  4. Click "Applications" on the left side
  5. Click "Revoke Access" under the "Fitbit + Strava" app
  6. Go to https://strava.fitbit.com/ and click "Connect" and follow the rest of the prompts to finish reconnecting your Fitbit and Strava accounts

Hope this helps!

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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