08-18-2017 14:06
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08-18-2017 14:06
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Hi, I just found that I could use my Charge 2 to start a run in Strava. However, I have connected both apps (I see it in both of them) but after finishing the run through the button, the activity is visible only in Fitbit app. Do I have to sync it manually somehow?
08-19-2017 08:34
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08-19-2017 08:34
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I've got the same... 😞
I used https://strava.fitbit.com/ to start the automatic sync, everythting looks fine, but my run is not synched..?

08-20-2017 13:58
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08-20-2017 13:58
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You need to havr tour fitbit run revorded by gps to have it sync with strav r.
See the third partyi fo thread https://community.fitbit.com/t5/Third-Party-Integrations/Third-Party-Apps-Informational-Post/td-p/14...

08-20-2017 14:09
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08-20-2017 14:09
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Yes, I quite understand that it sync only activities with GPS data. I have tried it twice. Both times I can see my activity with map in Fitbit list of activities but none of them appeared in Strava.
In the link within your post there is an info that condition for HR data to be tranfered is to sync them before ending the activity. So if I understand it right, I would have to take out a cell phone out of my pocket, make a synchronization of my charge and then I could stop the activity. However this would totally ruin the purpose of starting/ending of the activity by the button.
Now I wonder if this could be the case for whole acivity. Not just the HR data. I will try it tomorrow.

08-20-2017 14:17
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08-20-2017 14:17
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It is definitely worth trying, but should only br needed if you want the heart rate sync over.

08-20-2017 14:21
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08-20-2017 14:21
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You could fo a search of the fourm, hots with a checkmark have been solved.

08-21-2017 10:21
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08-21-2017 10:21
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I used this all the time between my Charge 2 and Strava, but in the last few days it hasn't been working. The process has been.
Run as normal with the Charge 2 recording the run.
Sync your run to Fitbit
Wait 10-30 seconds
Strava will now have your run.
Since late last week I have had to manually download my runs from Fitbit and upload them into Strava as the integration has not changed. This has happened before so hopefully it is just a temporary glitch.

08-22-2017 23:36
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08-22-2017 23:36
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I am having the same issue with a surge. The activity is visible in the fitbit dashboard but not making it across to strava. Tried logging out and back in and also renewing the connections. The connection worked just fine on previous cycles in July.

08-23-2017 00:33
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08-23-2017 00:33
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Did you have GPS enabled, and on. Fitbit saw a map of your run?
It is only GPS recorded events that will sync?

08-23-2017 00:39
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08-23-2017 00:39
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Of course I have the GPS enabled as I mentioned in previous post. But from other posts it seems, that something has changed and I am not the only one with the problem.

08-23-2017 00:56
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08-23-2017 00:56
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I also have GPMS enabled and can see the ride on the dashboard under exercise.

08-23-2017 00:58
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08-23-2017 00:58
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True but your not the only posting here.

