Charge 2 will not sync to Vitality

[Dancerd81]

My charge 2 stopped syncing steps to the Vitality site in the first week of January.  I've tried revoking access through the fitibt website (settings - applications) and have disconnected my fitbit from the app on my phone mulitple times.  I always get a screen asking me to log in to Vitality and if I'd like to sync my fitbit.  I always say yes.  Immediately I get a screen saying that the sync didn't work and asking if I want to try again.  I do.  Same message.  I do.  Same message.  Eventually I just say try later.

[RobertoME]

Hello @Dancerd81, good to see you here in the Fitbit Community. I wonder which web browser are you using? Is the issue persisting if you try with different browsers?

Other recommendation I can share with you if the issue to connect Vitality with your Fitbit account persists, is to clear the cache of your web browser. Directions on how to clear your cache on a variety of browsers can be found here: http://www.wikihow.com/Clear-Your-Browser's-Cache.

After clearing the cache give it another try. Keep me posted how it goes.