02-12-2018 12:43
02-12-2018 12:43
I can't sync my fitbit to the Weight Watchers App
02-12-2018 12:53
02-12-2018 12:53
Hello @Carao have you followed the instructions found here?
03-12-2018 21:03
03-12-2018 21:03
OMG I’ve been trying for almost a week. I called WW and a representative walked me through it (I had already done it SEVERAL times but thought what the hell. I was told it would sync within 24 hrs.....NOT!!’
At my WW meeting this past Friday I ask the representative there. She tried and also couldn’t.
IM SOOOO FRUSTRATED!!!
03-23-2018 08:16
03-23-2018 08:16
I'm having the same issue. I think it might be on WW's end, but I keep adding it to my WW account and nothing shows as registered and it doesn't sync. Super frustrating.
03-25-2018 09:43
03-25-2018 09:43
After syncing for a while with MyFitnessPal, it stopped working. I moved on to weightwatchers and again Fitbit and WW synced flawlessly..for a while. Last week, for unknown reasons it stopped. After spending way too much time fruitlessly trying to correct the problem, I’ve given up. The problem is not with WW, it’s Fitbit. Why should I have to give up my time to fix a problem with their app? Poor tech support, repeated problems, maybe Fitbit is way more invested in selling their products instead of back up support for their existing users. Never again..last Fitbit product I buy.
03-25-2018 10:59
03-25-2018 10:59
Sorry @Katnath if it was a problem with the Fitbit API then every website that interfaces with this API would be having problems and every Fitbit user woyldwbe affected. This clearly is not the case. I would reach out to WW.
03-30-2018 16:28
03-30-2018 16:28
This is a very interesting post. On the same date, my charge 2 has been unable to get back to syncing with my fitness pal and WW. I have tried every which way over the past few days and unable to connect. It seems that something is not right with the Fitbit...
03-30-2018 21:03
03-30-2018 21:03
03-30-2018 21:04
03-30-2018 21:04
’m pretty sure that it’s a Fitbit problem NOT a WW problem. My weight is not updating on the Fitbit dashboard either. Frankly I’ve tried several ways and I don’t feel like devoting any more time to it. If Fitbit can’t figure out the problem, I’ll move on to another tracker. There’s plenty of competition and I’ve had several issues with tech and Fitbit in the past. Not worth it.
04-04-2018 03:41
04-04-2018 03:41