Charge 3 no longer shows my UHC Motion tracker

[dhebb]

I have my fitbit connected to UHC Motion app.   The UHC Motion icons and reminders are not showing up on my Fitbit as of today.   I did check UHC Motion and my steps are being recorded on their site but i am not able to see my UHC F.I.T. on my tracker.   Please help.  

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[craftylady06]

I can't get the Uhc motion app to appear on my tracker.  I just did the mandatory update and now its gone.

[Rich_Laue]

You did an update to what @craftylady06 ?

Are you trying to add the app? I cant find any called UHC

Your inspire HR doesnt have the ability to add apps.

[Rich_Laue]

Apon some searching, I see we are referring to the United Healthcare App, a third party app that should connect to your Fitbit account - not you tracker.

Like with any third party links we have 2 things we can try.

Unlinked the two accounts and link up

Or contact the third party, in this case UHC

To unlinked

Open the Fitbit app

Go to accounts

Manage data

Manage third party access

Remove the app in question.

Set up again through UHC