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Connecting to Strava

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‎10-13-2019 07:16 - edited ‎10-13-2019 07:17

‎10-13-2019 07:16 - edited ‎10-13-2019 07:17

I've just downloaded Strava to my phone and am trying to connect my Fitbit to it.  When I try and connect my Charge 3 it goes to my Fitbit dashboard but there doesn't seem to be any way of confirming that I want it to connect; it's not doing it automatically and when I go back to the home page, it's still asking for a device to connect to.

 

I want to switch to Strava as Runkeeper (which I've been using for years) seems to be really flaky about connecting to the Fitbit and I was hoping that Strava would be better.  Thus far, apparently not.  I was hoping to upload all my previous runs onto Strava but this doesn't seem to be an option.

 

How do I get them to talk to each other?

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‎10-13-2019 07:23

‎10-13-2019 07:23

Hi @fionac - I’ve moved your post here where you are more likely to get help or suggestions from others. Tap here to see Fitbit’s Strava Help Page. 

View best answer in original post

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‎10-13-2019 07:23

‎10-13-2019 07:23

Hi @fionac - I’ve moved your post here where you are more likely to get help or suggestions from others. Tap here to see Fitbit’s Strava Help Page. 

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‎10-13-2019 08:04

In response to SunsetRunner

‎10-13-2019 08:04

Thanks @SunsetRunner 

The help page was really useful and I'm now connected.  I was trying to use the app, but that wasn't working.  Using the web-pages worked.

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