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Connection with MyFitnessPal is constantly dropping

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‎12-16-2021 13:34 - last edited on ‎12-19-2021 16:01 by Fitbit Moderator

‎12-16-2021 13:34 - last edited on ‎12-19-2021 16:01 by Fitbit Moderator

The connection  between my charge 4 and Myfitnesspal App has dropped 3 days in a row. It reconnects ok, but I don't know what is causing it in the first place.

 

Moderator edit: updated subject for clarity

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‎12-19-2021 16:00

‎12-19-2021 16:00

Welcome to the Fitbit Community, @Tomfitbub.

 

I'm sorry to hear about the difficulties you experienced.

 

MyFitnessPal is currently working to resolve an issue that prevents some users to sync their data with them. If after reconnecting your Fitbit account with MyFitnessPal you continue having difficulties, you can give a try to the troubleshooting steps provided on MyFitnessPal web site.

 

Have a nice day.

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