03-08-2019 13:52
03-08-2019 13:52
Also, why is this information (the fact that Fitbit ONLY works with Fitbit apps) not readily available to your customers like myself who are buying the Fitbit to work specifically with an app like DDPY. literally I bought the Fitbit to work with ddpy yoga brought it home undiscovered that it will not record my heart rate for the app.. nowhere on/in the packaging did it state that the device only works with specified apps nor in the instructions. I only found out by trying to use the device with DDPY only to find that the app DOES recognize that I'm wearing a device but it only ever shows me 0 bpm. I can't return the device because the store (shopco) that I bought it from went out of business and Fitbit customer service says that fitFit will only return devices that we're bought directly from the fit bit web site. So now it looks like I have a $170 useless fit bit and I will just have to eat the cost and I now have to buy a competitor's product that WILL interface with DDP YOGA.
Answered! Go to the Best Answer.
03-09-2019 08:53
03-09-2019 08:53
03-09-2019 08:24
03-09-2019 08:24
I’m sorry this did not work out for you, @OwynFaulkner. But this information is available in the Fitbit Help pages. Fitbit works with several third party apps but it has to be a two way effort. Have you contacted DDPY to ask if they have any plans to make their product work with Fitbit? Here is their contact info.
The instructions to connect another app to Fitbit begin with logging into the other app.
03-09-2019 08:53
03-09-2019 08:53
07-09-2019 08:51
07-09-2019 08:51
This is disappointing but not surprising. Fitbit can't even fix issues with their own app that have been open for over a year, let alone worrying about compatibility with other apps. They've clearly failed their customers on the app side of things.
04-29-2020 13:50
04-29-2020 13:50
Fitbit has an open invite for other apps to link up.
They also have a record of performing the link up if requested by the third party.
06-25-2020 17:27
06-25-2020 17:27
Ho @OwynFaulkner what did you end up buying to integrate with DDP YOGA?
11-13-2020 10:32
11-13-2020 10:32
Why wouldn't fitbit contact them and integrate? This is just passing the buck.
I'm selling my fitbit because of this propriety BS
11-13-2020 10:35
11-13-2020 10:35
01-15-2021 18:50
01-15-2021 18:50
Come on Fitbit! Get on board with DDP Yoga! Boom!
thats all I got😁
01-15-2021 19:48
01-15-2021 19:48
Fitbit has an open api and has invited third parties to partner up. What has DDP have to say.
01-15-2021 23:59 - edited 01-16-2021 00:00
01-15-2021 23:59 - edited 01-16-2021 00:00
@Rich_Laue . As far as I know the Fitbit API doesn't allow to broadcast heart rate to other apps in real time.