help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Data not syncing with MyFitnessPal

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-09-2019 13:16

‎07-09-2019 13:16

Hi.  My data from MyFitnessPal is not syncing with Fitbit charge 2. I have tried everything that’s suggested on your forum but no luck. I will appreciate any help.

Best Answer
0 Votes
1 REPLY 1

‎07-12-2019 18:36 - edited ‎07-12-2019 18:37

‎07-12-2019 18:36 - edited ‎07-12-2019 18:37

Hello @Navneet1109 welcome to the Fitbit Community, it's a pleasure to assist you with this situation. My apologies for the delay in responding your post.

 

First, I'd like to appreciate your effort and time troubleshooting your device prior to posting with the information that was found here in the Community Forums. To better assist you with this situation, can you please let me know when was the first time you experienced this and if this is a persistent issue? If you haven't already done so, I recommend you to try the following steps to revoke access. 

 

  1. From the Fitbit app dashboard, tap the Account icon.
  2. Scroll down and tap or click Manage Data > Manage 3rd Party Apps.
  3. Log in to your Fitbit account.
  4. Tap Revoke Access to disconnect an app from your Fitbit account. 

 

Keep me posted and let me know if you have any additional questions. By the way, i'd like to let you know that I've moved your post to the Third-Party integrations board. 

Best Answer