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Fitbit weight not syncing to iWellness

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‎07-12-2019 23:21 - last edited on ‎07-13-2019 16:49 by Fitbit Moderator

‎07-12-2019 23:21 - last edited on ‎07-13-2019 16:49 by Fitbit Moderator

Hi

since the recent Fitbit app update a couple of days ago weight log has ceased to sync from iWellness to Fitbit. 

I have re-authorised Fitbit and logged out and in both apps but this has not resolved anything. Both apps are up to date.

many thanks  

 

Moderator edit: Updated subject for clarity 

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‎07-13-2019 16:57

‎07-13-2019 16:57

Welcome to the Community @Charlotte2000. Thanks for the details mentioned. 

 

Since, you've tried to unlink and relink both applications but your weight is still not syncing, please contact the iWellness app. 

 

Let me know how it goes. I'll be around if you need further assistance.  

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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