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Difficulties to link Fitbit & Vitality

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‎04-23-2022 00:18 - last edited on ‎05-17-2022 18:11 by Fitbit Moderator

‎04-23-2022 00:18 - last edited on ‎05-17-2022 18:11 by Fitbit Moderator

I’ve read other topics but I can’t get my sense & vitality to link . I’ve done all the revoke etc.  can anyone else advise / help? 

 

Moderator edit: added label

Moderator edit: updated subject for clarity

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‎05-17-2022 18:10

‎05-17-2022 18:10

Welcome to the Fitbit Community, @Leesy45.

 

Thanks for trying to resolve the issue you’ve had to link your Fitbit and Vitality accounts before getting in touch with us.

 

You can find detailed instructions to connect your accounts in their website here.

 

We also have this article with instructions to connect a Fitbit account with another app.

 

If you continue having the same issue, please reach out Vitality customer support.

 

Hope this helps.

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‎07-21-2022 01:22

‎07-21-2022 01:22

I am having the same issue. Every time it says link request failed.   Did you manage to get the 2 connected? 

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