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Double counting nutra check calories

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‎02-26-2019 21:00

‎02-26-2019 21:00

I am using an Alta HR. In the calories section of the app on ios, my nuttacheck calories appear to have gone in twice. 

 

I have 2 nutracheck entries 

The first was for earlier in the day - 968

The second was my actual finishing calories - 1151

 

So now I'm completely over for the week with it showing 2119 overall and I don't seem to be able to edit them.

 

What can I do to fix it? 

 

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‎02-27-2019 17:17

‎02-27-2019 17:17

Hello @Shanimuffin, and welcome to the Community forums. 

 

Thank you for your inquiry regarding the calories with Nutracheck. I've confirmed that this app is not among the officially supported apps to integrate with Fitbit, but there are many apps, like Nutracheck, that use our Open API to integrate their service with Fitbit. 

 

The best troubleshooting step that could work is that you try to unlink both accounts and then connect them again. You can then check if all your calorie entries are correct before you try to reconnect your accounts to refresh the integration. 

 

I hope this helps, let me know if you have any questions. 

Davide | Italian and English Community Moderator, Fitbit


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