Double notification whatsapp Surge/Oneplus 2

[AlessandroM]

How can I resolve this problem: when I receive two or + notification my surge vibrate twice:
one says:
"Mark: Have you received my whatsapp?"
Than the second says (when he send me a second message)
"Mark: reply me as soon as possible."
"Whatsapp: 2 notification"

When I see the chronology I see also the last one where whatsapp says that I have 2-3-4 msg.

Sometimes is like this:
"Mark: reply me as soon as possible."
"Whatsapp: 2 notification"
"Whatsapp: 3 notification"
"Whatsapp: 4 notification"...
And it not display me the message.

Someone can give me some help to resolve?
I have a OnePlus 2 I think that's the problem because it also don't connect with the music control of the Surge.

Thank a lot for the help!

[RobertoME]

Hello @AlessandroM, welcome aboard to our community. My recommendations here is try  to unpair your tracker from your mobile device. You can unpair your tracker in your mobile device's Bluetooth settings. If you are unsure how to verify or change settings for your mobile device, refer to instructions provided by your device manufacturer. Normally the steps to follow on Android devices, tap Settings > Bluetooth, find your tracker in the list of paired devices, and then tap Forget or Forget Device to unpair your tracker. Once you have done this restart your phone In the Fitbit app, tap Allow notifications access again and allow access to the Fitbit Notifications.

Hope this steps helps, catch ya later.