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Error when Connecting to OneTouch Reveal

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‎04-24-2022 04:24

‎04-24-2022 04:24

Receive the following error when setting up the connection to the OneTouch Reveal app:

 

Your data can’t be shared with OneTouch® due to data sharing limits. Contact Customer Service for more information.

 

Get this message right after entering login credentials for OneTouch.

Confirmed login credentials are correct, and there is data on the OneTouch website...

 
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‎04-25-2022 16:59

‎04-25-2022 16:59

Welcome to the Fitbit Community, @FuzoCam.

 

I'm sorry to hear about the difficulties you experienced. Thank you for the information provided.

 

I noticed that you've been in touch with Fitbit Customer Support. I'm pretty sure they've done their best to provide a high level of support. Thank you for your patience while dealing with this situation.

 

Have a nice day.

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