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FitBit ChargeHR stoped working after linking with My FitnessPal

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Device became unresponsive after linking with MyFitnessPal site.  Was fully charged last night and sync'd with application.  Connected to USB port and holding button does not get any response.

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@gordonalessio A warm welcome to the Community! There shouldn't be any issue when you linked Fitbit with MyFitnessPal because there's just an integration and nothing directly to the tracker. In this case, I highly recommend to contact Customer Support so they can take a look at your account and see what options they have for you. 

 

Keep me posted. 

 

 

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Thank you, Silvia,

When I purchased the FiTBiT I also got an extended warranty from Best Buy.
I picked up my replacement last night and am back in business. I didn't
think linking with My Fitness Pal caused the device to die, but the two
events happened pretty closely together. The FitBit is really keeping my
attention on my program, it felt strangely different when it wasn't there.

Thanks again,

Gordon
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@gordonalessio I'm happy to know that you were able to exchange your Fitbit at Best Buy. Hope I can continue seeing you here. You may want to check this thread and add more friends Smiley Happy

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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