06-29-2015 07:13
06-29-2015 07:13
Device became unresponsive after linking with MyFitnessPal site. Was fully charged last night and sync'd with application. Connected to USB port and holding button does not get any response.
Best Answer06-30-2015 13:04
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06-30-2015 13:04
@gordonalessio A warm welcome to the Community! There shouldn't be any issue when you linked Fitbit with MyFitnessPal because there's just an integration and nothing directly to the tracker. In this case, I highly recommend to contact Customer Support so they can take a look at your account and see what options they have for you.
Keep me posted.
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Best Answer06-30-2015 13:47
06-30-2015 13:47
Best Answer06-30-2015 15:56
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
06-30-2015 15:56
@gordonalessio I'm happy to know that you were able to exchange your Fitbit at Best Buy. Hope I can continue seeing you here. You may want to check this thread and add more friends ![]()
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
Best Answer